We endeavour to help where possible to get a full resolution but due to manufacturers policy we are limited to what can be offered.Īll items which are approved as faulty returns will be issued with an immediate credit note. In this instance they will by default be returned to you on your next order. Any returns which are received which do not follow the above requirements will take longer to process due to needing more time or it could possibly mean we are unable to process the item. All returns will have a full resolution within 30 days. We aim to process all items within 1 week of receiving however during busy periods this may take a little longer.
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